Shipping & Returns

1. All products are shipped via "Australia Post" or "Express Post" unless otherwise stated or requested. Insurance is included for any item over $150.

2. Stocked products will ship the day payment is received. If a backorder occurs, the customer will be notified by phone or email and the waiting period will be estimated. These backordered products will be shipped the next business day after arrival. Most backorders ship within 14 days. On very few occasions (e.g. manufacturer is out of stock etc.), the delivery can take longer, but we at Oz Wide Outdoor Adventures will keep you up to date on the progress.

3. All new products come with a manufacturers warranty (please refer to the manufactures website for individual warranties or contact us for more info on the products warranty). No warranty will be granted for misuse or alternations to the product(s) purchased. It is to our entire discretion whether it is a warranty claim or not after investigating the claim. Reimbursements will be given as store credit. All products purchased on this site are brand new (unless otherwise stated). We take good care of packing all goods carefully.

4. In case a product was ordered incorrectly, a re-stocking fee of 20% is required plus all postage both ways. If a product was sent faulty, defect or incorrectly, Oz Wide Outdoor Adventures will either replace or repair the product at no cost to the buyer and all postage will be taken care of by the seller.

Thanks for shopping at Oz Wide Outdoor Adventures.